Your perfect partner in corporate travel management
Sunway Travel Sdn. Bhd. changed its name from First Travel & Tours (PJ) Sdn Bhd. after the company was acquired by Sunway City Berhad in 1994, and became a member of the renowned Sunway Group. We specialise in handling corporate travel, incentive group travel, MICE arrangements, flight bookings, tailored tour packages, travel insurance, and student travel.
Leveraging on the strength and stability of Sunway Group, Sunway Travel is strategically licenced by relevant regulators and affiliated with local and global industry partners including the Ministry of Tourism Malaysia, Malaysia Association of Tour And Travel Agents (MATTA), International Air Transport Association (IATA), and GlobalStar Travel Management. Hence, we have the capacity and capability to offer competitive rates and excellent customer service and support to our clients, wherever their travel destinations may be.
Excellence in customer service, customisation and analytics
At Sunway Travel, we uphold a high standard in customer service. Our passionate team members are well-equipped with the knowledge and expertise to propose travel services at affordable prices to each client. We are committed to be there for our clients every step of the way.
Our team excels in customisation of travel plans based on each client’s unique travel requirements and budget allocation. With our in-depth industry experience and highly dependable local and international partners, we pride ourselves on our ability to deliver on our promises and beyond.
We also offer corporate clients the additional advantage of monthly activity and data reports to assist in expenditure and performance monitoring. Our young and dynamic team, constantly in touch with the latest travel trends, is able to propose the best options to ensure complete client satisfaction.
Our approach to optimum travel experience
In order to devise the optimum travel plan for each client, Sunway Travel adopts a detailed approach for each project:
Step 1: We meet with each client to gain a comprehensive understanding the organisation’s corporate travel needs, budget and any special requirements.
Step 2: Our team of travel & tour experts will devise and propose a travel plan to fulfill the needs identified in step 1.
Step 3: The travel plan is presented to the client. Rest assured, we have the resources and alliance to offer the best value.
Step 4: Once the client confirms the travel plan, our team goes into action to execute the plan seamlessly, ensuring total peace-of-mind for the client.
To be a key player in the travel & tour industry for corporate clients, and the preferred travel management company for major corporations.
To focus on serving the needs of the corporate travel market, and deliver what we promise to ensure total customer satisfaction.
Our Core Values
Our purpose, vision and mission are synonymous throughout the group with a solid foundation on three core values: Integrity, Humility and Excellence.