About

Reliable and Responsible
Travel Management Company

Expertly managing your travel needs for a smooth experience all the way

Your perfect partner in corporate travel management

Sunway Travel Sdn. Bhd. changed its name from First Travel & Tours (PJ) Sdn Bhd. after the company was acquired by Sunway City Berhad in 1994, and became a member of the renowned Sunway Group. We specialise in handling corporate travel, incentive group travel, MICE arrangements, flight bookings, tailored tour packages, travel insurance, and student travel.

Leveraging on the strength and stability of Sunway Group, Sunway Travel is strategically licenced by relevant regulators and affiliated with local and global industry partners including the Ministry of Tourism Malaysia, Malaysia Association of Tour And Travel Agents (MATTA), International Air Transport Association (IATA), and GlobalStar Travel Management. Hence, we have the capacity and capability to offer competitive rates and excellent customer service and support to our clients, wherever their travel destinations may be.

Excellence in customer service, customisation and analytics

At Sunway Travel, we uphold a high standard in customer service. Our passionate team members are well-equipped with the knowledge and expertise to propose travel services at affordable prices to each client. We are committed to be there for our clients every step of the way.

Our team excels in customisation of travel plans based on each client’s unique travel requirements and budget allocation. With our in-depth industry experience and highly dependable local and international partners, we pride ourselves on our ability to deliver on our promises and beyond.

We also offer corporate clients the additional advantage of monthly activity and data reports to assist in expenditure and performance monitoring. Our young and dynamic team, constantly in touch with the latest travel trends, is able to propose the best options to ensure complete client satisfaction.

A winning affiliation with GlobalStar Travel Management

GlobalStar Travel Management is a truly worldwide travel management organisation, operating in more than 3,500 locations, over 85 countries across the globe, organised into four regions: North America, Latin America, EMEA and Asia Pacific. With a combined turnover of more than US$14 billion, GlobalStar possesses significant buying power to add value to Sunway Travel's business travel programmes.

As an exclusive member of GlobalStar, Sunway Travel has access to the organisation’s global resources to create better travel experiences for our clients. Harnessing GlobalStar's agility and expertise in corporate travel management, Sunway Travel can customise solutions to fit different clients' needs. GlobalStar's unique approach in partnering local travel operators in each country enables delivery of services of the highest quality, taking in account local market nuances in a multinational environment.

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Collaborating with STA Travel for total peace of mind

Established in 1979, STA Travel is the world's largest student and youth travel company, offering affordable rates on flights, tours and accommodations for student travels around the world. Whether it is to study, teach or volunteer abroad, STA has the global reach and worldwide resources to help each student create the ideal travel plan to any destination.

Sunway Travel's strategic alliance with STA extends the company's travel and tour services to feature a wide range of student travel programmes, travel insurance plans, amazing travel deals, and great student discounts. Students traveling with Sunway Travel under STA also have access to latest travel updates and 24x7 emergency support services for total peace-of-mind.

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Our approach to optimum travel experience

In order to devise the optimum travel plan for each client, Sunway Travel adopts a detailed approach for each project:

Step 1: We meet with each client to gain a comprehensive understanding the organisation’s corporate travel needs, budget and any special requirements.

Step 2: Our team of travel & tour experts will devise and propose a travel plan to fulfill the needs identified in step 1.

Step 3: The travel plan is presented to the client. Rest assured, we have the resources and alliance to offer the best value.

Step 4: Once the client confirms the travel plan, our team goes into action to execute the plan seamlessly, ensuring total peace-of-mind for the client.

Our Vision

To be a key player in the travel & tour industry for corporate clients, and the preferred travel management company for major corporations.

Our Mission

To focus on serving the needs of the corporate travel market, and deliver what we promise to ensure total customer satisfaction.

Our Core Values

Our purpose, vision and mission are synonymous throughout the group with a solid foundation on three core values: Integrity, Humility and Excellence.